Restaurant Captain – Sample Task List

 Restaurant Captain – Sample Task List

The list of tasks a Restaurant Captain is suppose to perform in different work shifts.

Morning shift of Restaurant Captain

1.    Get actual in-house guest list from FO

2.    Assist servers/runners setting up tables for breakfast

3.    Brief team (if applicable)

4.    Check reservation for packages, special requests, room service orders etc

5.    Last check of every table (whipping and set-up)

6.    Brief hostess for special reservations, packages etc (If applicable)

7.    Assist waiter setting up tables for lunch

8.    Last check of every table (whipping and set-up)

9.    Close shift, complete logbook, void report, collect breakages

10.                       Print all POS reports

 

Afternoon shift of Restaurant Captain

1.    Brief team

2.    Check reservation for packages, special requests, room service orders etc

3.    Check if laundry has arrived/returned

4.    Check if sugar pack holders, coffee & tea station is refilled

5.    Set tables for dinner service

6.    Check reservations & packages

 

Evening shift of Restaurant Captain

1.    Lead briefing

2.    Last check of every table (whipping and set-up) (If applicable)

3.    Close shift, complete logbook, void report, collect breakages

4.    Print all POS reports

5.    Check if sugar pack holder refilled

6.    Close shift, complete duty manager report, void report, collect breakages

7.    Print all POS reports

 

Restaurant Captain – Sample Task List by BNG Hotel Management Kolkata

Overall assignments:

1.    Take orders

2.    Take room service order (If applicable)

3.    Laundry delivery

4.    Maintenance follow ups

5.    Storeroom Requisition

6.    Food and Beverage presentation and freshness of products

7.    Refilling of stationeries, PAR stocks, inventories

8.    Remark: Captain of every shift is responsible that the tasks of the GSA’s are followed accordingly

 

 

Comments

Post a Comment

Popular posts from this blog

Classification of Sauces or Types of Sauces

  Classification of Sauces or Types of Sauces Béchamel Sauce or White Sauce: Béchamel   sauce , or white sauce, was a sauce most often served to the rich or to royalty. Made out of a  roux  of flour,  boiled  milk and butter, the creamy-white sauce added a smooth touch to white meats such as chicken, vegetables and eggs. In the years before refrigeration, milk products were rarely used in the  recipes  of the average French housewife. Espagnole Sauce or Brown Sauce: This sauce starts with a dark brown roux, veal stock, beef, bones, vegetables and  seasonings . It is heated, skimmed and reduced. After the initial reduction, tomato sauce is added, and the sauce is further reduced. The entire process is time-consuming, taking hours (if not days) until the sauce is ready. The flavour of Espagnole sauce is concentrated and intense, so it is rarely served directly on food. Veloute Sauce or Blond Sauce: Thickening a white stock with an a...
Read more

The importance of profit and loss statements for independent hotels

Image
  The importance of profit and loss statements for independent hotels 1. Highlighting capital flows Periodic P&L reports are essential for the success of your hotel, as they highlight where your profits are coming from and where your expenses are going. For this reason it is a key tool you want to make data-driven decisions on expenses and revenue at an operational level. 2. Understanding precisely how each department is performing Your P&L statement provides a close scrutiny of departmental performance across your hotel. It also allows you as the hotel manager to analyse this performance compared with your overall and departmental budgets per week, month, quarter or year. The key benefit is that it provides you with insights to identify financial performance weaknesses and strengths. You can then act accordingly to make improvements, such as through cutting hotel costs, enhancing underperforming areas, or investing in new revenue growth streams. The P&L is of course st...
Read more

18 Types of Service / Classification of F&B Service

  18 Types of Service / Classification of F&B Service   18 Types of Service / Classification of F&B Service Different Types of Food and Beverage Services in Hotels | Restaurants There are many different types of food and beverage service types or procedures, but the major category of the food service is  1)  Plate Service,  2)  Cart Service,  3)  Plater Service,  4)  Buffet Service and  5)  Family style service. Below is the list of different type of food and beverage service followed by hotel, resorts, restaurants, fast food establishments etc. 1. Table Service / What is a Table service? Table service is considered as a border category of service style which consists of English Service, American Service, Pre plated Service Etc. In this type of f&B service, the guest is seated at the table with laid cover and orders from the menu. The guest has to be greeted with an eye c...
Read more