Hotel Storekeeper Job Description, Key Duties and Responsibilities

 

Hotel Storekeeper Job Description, Key Duties and Responsibilities

Hotel Storekeepers ensure supplies and equipment required for effective daily operations of the hotel are provided.

Hotel Storekeeper Job Description, Key Duties and Responsibilities

This post provides exhaustive information of the job description of a hotel storekeeper, to help you learn what they do.

It shows the key duties, tasks, and responsibilities that commonly make up the hotel storekeeper work description in most organizations.

This article also presents the major requirements most recruiters commonly expect candidates applying for the hotel storekeeper position to have to be considered for hiring.

Please, continue reading to increase your knowledge of the hotel storekeeper career:

What Does a Hotel Storekeeper Do?

The hotel storekeeper is primarily responsible for receiving, storing, and issuing supplies and equipment for the daily hotel operations.

They work closely with the purchasing department, maintain hotel stores, conduct weekly inventories of consumables, chemicals, equipment, uniforms, etc.

The hotel storekeeper job description also involves making requests for supplies, receiving deliveries, and ensuring cleanliness of all work areas.

It also entails keeping storage and receiving areas clean and tidy, and enforcing all company standards and procedures.

Hotel storekeepers are responsible for performing inventory audits to determine inventory levels and needs and also carrying out physical stock audits on a regular basis.

They are also responsible for keeping inventory and stock records, as well as compiling records of expenditures/consumptions periodically.

They are responsible for receiving and dispatching all goods and deliveries in and out of the hotel to the appropriate point of contact/storage area following standards for issuing/ receiving stock within the store’s area of operation.

Also, when issuing items from the store, they ensure store requisition form is signed by the person collecting the goods and entering into the Inventory/Materials Management System.

The hotel storekeeper work description also involves verifying that all supplies and goods received are listed on requisitions/orders and invoices, guaranteeing that the goods arrived as per the agreed purchase, delivery note, and agreed on quantity and filing them in the appropriate folder.

In a situation where deviations are found, hotel storekeepers are responsible for rejecting damaged, unacceptable, or incorrect items and following-up on the return process.

They are also responsible for the update of the Materials Management System/Inventory Management System, ensuring to post all invoices and requisitions.

Hotel Storekeeper Job Description Example/Sample/Template

The hotel storekeeper is primarily responsible for receiving, dating, and storing, and maintaining rotation of goods.

They pull requisitions, decant, palletize, and retrieve products, equipment, uniforms, etc. and deliver to units as required.

The core tasks, duties, and responsibilities that commonly make up the hotel storekeeper job description are listed below:

  • Collect procured merchandise, mark appropriately for placement in facility, and deliver them to the appropriate department
  • Responsible for piling received merchandise on pallets or carts
  • In charge of storing food, beverage, and operational stock
  • Perform daily check on the storage facilities for upkeep and hygiene
  • Responsible for completing requisition forms for inventory and supplies
  • Report low stock levels to manager/supervisor promptly
  • Perform inspection on deliveries to confirm quality, cleanliness, and freshness, and consistency throughout case lots
  • Follow food safety and handling policies and procedures across all food-related areas
  • Responsible for the sanitation of all refrigerators and freezers, floors, food equipment, and drains in storage areas
  • Properly place trash, empty cardboard, and pallets in storage areas
  • Notify the manager of accidents, injuries, and unsafe work conditions
  • Follow all company policies and procedures in the discharge of duties
  • Responsible for upholding the confidentiality of proprietary information as well as protect the Hotel’s assets
  • Adhere to quality assurance expectations and standards.

Hotel Storekeeper Job Description for Resume

If you have worked before as a hotel storekeeper or are currently handling that position and are writing a resume for a job where work experience of the role is important, you can apply the sample hotel storekeeper job description provided above in making the professional experience section of the resume.

You can apply the hotel storekeeper duties and responsibilities in the job description example above in highlighting the functions you performed or are performing in the role in your resume’s work or professional experience section.

Job Description for Storekeeper

Position Title: Storekeeper / Store Attendant

Reports To: Purchase Manager / Store Manager

Position Summary:

The storekeeper in the hotel has the main responsibility to receive, store and issue supplies and equipment for the day to day hotel operations. Work closely with purchasing department, ensure cleanliness of all work areas, keeping storage and receiving areas clean and tidy at all times.

He/she also verifies that all supplies and goods received are listed on requisitions/orders and the delivery challans, invoices are checked and filed in the appropriate folder. Maintains par stock, inventory and stock records every month and compiles records of expenditures/consumptions etc.

Storekeeper Duties and Responsibilities:

  1. Receive and forward all goods and deliveries in and out of the hotel to the correct point of contact/storage area.
  2. Able to follow standards for issuing and receiving stock within the store's area of operation.
  3. Monitor and take inventory on regular basis to compile orders based on par levels or needs.
  4. Maintain clear and organised records to ensure all reports and invoices are filed and stored properly.
  5. Monitor PAR levels for all food items to ensure proper levels.
  6. Responsible for storage of both food & beverage and operational stock.
  7. Responsible for the day-to-day check on the storage facilities for upkeep and hygiene.
  8. Responsible to verify all goods arrived as per the agreed purchase, delivery note and agreed quantity has been received.
  9. Refuse acceptance of damaged, unacceptable, or incorrect items.
  10. Ensure cleanliness of all areas, keeping storage areas clean & tidy and in strict compliance with hygiene regulations.
  11. Ensure all store requisitions are signed by concerned Department Heads (HOD’s) and approved by FC/GM depending upon the hotel's operations procedure.
  12. Ensure the quantity requested and the quantity issued always matches.
  13. Ensure store requisition form is signed by the person collecting the goods and enter into the Inventory/Materials Management System.
  14. Post all invoices using the MMS - Material Management System.
  15. Conduct inventory audits to determine inventory levels and needs.
  16. Conduct physical stock audits on a regular basis as advised by the Financial Controller (FC) and the physical count to be tallied with the inventory count from the MMS - Material Management System.
  17. Any differences between the manual count and MMS software have to be investigated and the information to be given to the Finance Department.
  18. Assist the Accounts Payable Clerk / payable assistant in finding out any cost discrepancies.
  19. Complete requisition forms for inventory and supplies.
  20. Extend all requisitions on a daily basis and update the inventory management software/system.
  21. Work closely with Purchasing to order and receive items and equipment.
  22. Troubleshoot any vendor delivery issues and oversee/follow up on the return process.
  23. Follow up on documentation of after-hours issues ensuring it is in accordance with established internal controls and procedures.
  24. Adhere to all Health and Safety procedures particularly relating to food and beverage items.
  25. Ensure uniform and personal appearance are clean and professional.
  26. Speak with others using clear and professional language.
  27. Keep accurate recordings of all incoming and outgoing goods.
  28. Notify the store manager/supervisor of any low stock levels.
  29. Identify and report any slow-moving items to avoid over purchasing.
  30. Verify and track received inventory and complete inventory reports and logs.
  31. Perform any other duties as assigned by the management or supervisors.

Prerequisites:

  • Positive attitude and good communication skills.
  • Flexibility to respond to a range of different work situations.
  • Ability to work on your own or as part of a team.
  • Have a good eye for detail.
  • Familiar with Materials Management system (MMS).
  • Familiar with Inventory Management Software.
  • Must have basic computer skills for the day to day operation.

HOTEL STOREKEEPER

 

 

 

Description:

 

Large cruise company is now searching for Hotel Storekeepers. With thousands of items in food goods, furniture, linens, and more, the Inventory team plays a key role onboard our ships. Some of the key responsibilities of this team are: managing inventory levels and implementing and executing inventory control processes and procedures. To join this team, candidates should have previous experience in an inventory or logistics related function. Attention to detail and the ability to work as a team are also required

 

 

Responsibilities include (but are not limited to):

 

* Hotel Storekeeper is responsible to maintain all Hotel Store within the Hotel Stores Department.

 

* Executes weekly inventories of Hotel Consumable, Chemicals, Equipment and Uniform Stores.

 

* Hotel Storekeeper prepares all regular Hotel Consumable and Chemical orders and submits these on time to Hotel Inventory Manager and the Department head involved for review.

 

* Keeping track of uniform par levels, making suggestions for future ordering to Hotel Inventory Manager and F&B Manager.

 

* Is in charge to prepare his Hotel Stores Areas in order to maximize space for receiving products.

 

* During loading procedure the Hotel Storekeeper will ensure that all products are being moved into proper storerooms within an acceptable time frame.

 

* Hotel Storekeeper is in charge to cross check invoices and actual deliveries of hotel consumable, chemicals, equipment and uniforms and to prepare formal report on this to Hotel Inventory Manager.

 

* Hotel Storekeeper is in charge to enter all consumable, chemicals, equipment and uniform requisition on daily base into electronic inventory system and ensures the numbers entered are correct all the time.

 

* Hotel Storekeeper is responsible to review the on board stock level for consumable, chemicals, equipment and uniforms, to ensure the shortages are being reported in time in order to provide time for Department to react if needed.

 

* Follows the internal requisition schedule based on length of voyage and determine pick up time and location, made by Hotel Inventory Manager.

 

* Issues our uniforms on crew sign on day, according to schedule prepared by Hotel Inventory Manager, to all Departments on board, following the company’s uniforms standards and procedures.

 

* Taking care and keeping track of used uniforms, prepares weekly list of uniforms, which cannot be reused and making monthly inventories for all uniforms inside the Hotel Storeroom.

 

* Keeps records for all issued uniforms and compares before crew sign off date that all company’s uniforms have been returned to Hotel Storeroom.

 

* Works in close co-operation with all Departments Heads and keeps control over items in stock.

 

* Investigates any unusual shortages and reports it to Hotel Inventory Manager.

 

* Calculates and ensures that all order forecasts and projections are based on length of voyage and amount of guests carried for that respective voyage.

 

* Monitors consumable, equipment, chemicals and uniforms consumption on a cruise by cruise bases, prepares a weekly consumption report and maintains a report of average consumption of each product.

 

* Ensures that slow moving item report, expiration date reports and list of eventual shortages of products in the Hotel Stores are being communicated with the Hotel Inventory Manager ahead of the time.

 

* Supervises and trains Assistant Hotel Storekeeper daily bases.

 

* Operates forklift and other related equipment used in Hotel Stores area.

 

* Reports immediately all damages, leakages and Stores technical problems.

 

* Follows all companies Public Health standards and Procedures.

 

* Follows all Hotel Stores Department policies and procedures.

 

* Replaces Provision Master if needed.

 

* Comply with Company’s safety standards and procedures all the time.

 

* Upon successful completion of the contract Hotel Storekeeper has to compile a detailed handover notes. Handover notes are to be signed by incoming and outgoing Hotel Storekeeper and Hotel Inventory Manager.

 

* Any additional duties delegated by Hotel Inventory Manager.

 

Requirements:

 

* Minimum 2-3 contracts completed on-board the cruise ships as Hotel Storekeeper, F&B Storekeeper, Assistant Hotel Storekeeper or 2-3 years experiences as Hotel Storekeeper on land based Hotels.

 

* Degree in Hotel Management or related field from an accredited college or university is preferred, although appropriate experience or certificate is sufficient.

 

* Very good Knowledge of Hotel Store Products (consumable, equipment, uniforms and chemical products).

 

* Good working knowledge of computers, ability to navigate within variety software packages such as Excel, Word, PowerPoint and material management systems.

 

* Experience on the Material Management Systems, preferably Fidelio MMS or Crunch-time is a plus.

 

* Knowledge of Stores handling procedure with regards to public health standards.

 

* Basic understanding of inventory and cost control practices.

 

* Experience on storeroom/ warehouse/ retail operations, is a plus.

 

* Ability to communicate professionally with other departments and go-workers.

 

* Demonstrated aptitude for the management of a small close knit team within

 

* Knowledge of principles and processes for providing customer and personal service including needs assessment, problem resolution and achievements of quality service standards.

 

* Ability to do hands on physical work.

 

* Flexible and able to work long hours under pressure and handle the stress.

 

* Ability to apply customer service skills when interacting with guests and coworkers.

 

* Ability to speak additional languages such as Spanish, French, German, Italian, or Portuguese is an advantage.

 

* Required to speak, read and write in English in an Advanced level in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms.


Storekeeper Job Description: 

Storekeeper is a person who is responsible for goods in a store. Storekeeper is very important person for the store. He is the InCharge of store department and also responsible for store control. Storekeeper duties, responsibilities and salary is defined below. 

 

Storekeeper Duties & Responsibilities: 

Receive and forward all types of goods and deliveries in and out of the hotel to the correct point of storage area. 

Follow all standards for issuing and receiving stock within the store's area of operation. 

Monitor and take inventory on regular basis to compile orders based on par levels or needs. 

Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. 

Monitor Periodic Automatic Replacement levels for all food items to ensure proper levels. 

Responsible to verify all goods arrived as per the agreed purchase, delivery note and agreed quantity has been received. 

Responsible for storage of both food & beverage and operational stock. 

Responsible for the day to day check on the storage facilities of upkeep and hygiene. 

Refuse acceptance of damaged, unacceptable, or incorrect items. 

Ensure cleanliness of all areas, keeping storage areas clean & tidy and in strict compliance with hygiene regulations. 

Ensure all store requisitions are signed by concerned Department Heads (HOD’s) and approved by FC/GM depending upon the hotel's operations procedure. 

Ensure the quantity requested and the quantity issued always matches. 

Ensure store requisition form is signed by the person collecting the goods and enter into the Inventory/Materials Management System. 

Post all invoices using the MMS - Material Management System. 

Speak with others using clear and professional language. 

Follow up on documentation of after-hours issues ensuring it is in accordance with established internal controls and procedures. 

Adhere to all Health and Safety procedures particularly relating to food and beverage items. 

Conduct inventory audits to determine inventory levels and needs. 

Assist the Accounts Payable Clerk / payable assistant in finding out any cost discrepancies. 

Complete requisition forms for inventory and supplies. 

Extend all requisitions on a daily basis and update the inventory management software/system. 

Work closely with Purchasing to order and receive items and equipment. 

Troubleshoot any vendor delivery issues and oversee/follow up on the return process. 

Verify and track received inventory and complete inventory reports and logs. 

Perform any other duties as assigned by the management or supervisors. 



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