Hotel Storekeeper Job Description, Key Duties and Responsibilities
Hotel
Storekeeper Job Description, Key Duties and Responsibilities
Hotel Storekeepers ensure supplies and equipment required for
effective daily operations of the hotel are provided.
Hotel Storekeeper Job Description, Key Duties and
Responsibilities
This post provides exhaustive information of the job
description of a hotel storekeeper, to help you learn what they do.
It shows the key duties, tasks, and responsibilities that
commonly make up the hotel storekeeper work description in most organizations.
This article also presents the major requirements most
recruiters commonly expect candidates applying for the hotel storekeeper
position to have to be considered for hiring.
Please, continue reading to increase your knowledge of the
hotel storekeeper career:
What Does a Hotel Storekeeper Do?
The hotel storekeeper is primarily responsible for receiving,
storing, and issuing supplies and equipment for the daily hotel operations.
They work closely with the purchasing department, maintain
hotel stores, conduct weekly inventories of consumables, chemicals, equipment,
uniforms, etc.
The hotel storekeeper job description also involves making
requests for supplies, receiving deliveries, and ensuring cleanliness of all
work areas.
It also entails keeping storage and receiving areas clean and
tidy, and enforcing all company standards and procedures.
Hotel storekeepers are responsible for performing inventory
audits to determine inventory levels and needs and also carrying out physical
stock audits on a regular basis.
They are also responsible for keeping inventory and stock
records, as well as compiling records of expenditures/consumptions
periodically.
They are responsible for receiving and dispatching all goods
and deliveries in and out of the hotel to the appropriate point of
contact/storage area following standards for issuing/ receiving stock within
the store’s area of operation.
Also, when issuing items from the store, they ensure store
requisition form is signed by the person collecting the goods and entering into
the Inventory/Materials Management System.
The hotel storekeeper work description also involves
verifying that all supplies and goods received are listed on
requisitions/orders and invoices, guaranteeing that the goods arrived as per
the agreed purchase, delivery note, and agreed on quantity and filing them in
the appropriate folder.
In a situation where deviations are found, hotel storekeepers
are responsible for rejecting damaged, unacceptable, or incorrect items and following-up
on the return process.
They are also responsible for the update of the Materials
Management System/Inventory Management System, ensuring to post all invoices
and requisitions.
Hotel Storekeeper Job Description
Example/Sample/Template
The hotel storekeeper is primarily responsible for receiving,
dating, and storing, and maintaining rotation of goods.
They pull requisitions, decant, palletize, and retrieve
products, equipment, uniforms, etc. and deliver to units as required.
The core tasks, duties, and responsibilities that commonly
make up the hotel storekeeper job description are listed below:
- Collect
procured merchandise, mark appropriately for placement in facility, and
deliver them to the appropriate department
- Responsible
for piling received merchandise on pallets or carts
- In
charge of storing food, beverage, and operational stock
- Perform
daily check on the storage facilities for upkeep and hygiene
- Responsible
for completing requisition forms for inventory and supplies
- Report
low stock levels to manager/supervisor promptly
- Perform
inspection on deliveries to confirm quality, cleanliness, and freshness,
and consistency throughout case lots
- Follow
food safety and handling policies and procedures across all food-related
areas
- Responsible
for the sanitation of all refrigerators and freezers, floors, food
equipment, and drains in storage areas
- Properly
place trash, empty cardboard, and pallets in storage areas
- Notify
the manager of accidents, injuries, and unsafe work conditions
- Follow
all company policies and procedures in the discharge of duties
- Responsible
for upholding the confidentiality of proprietary information as well as
protect the Hotel’s assets
- Adhere
to quality assurance expectations and standards.
Hotel Storekeeper Job Description for Resume
If you have worked before as a hotel storekeeper or are
currently handling that position and are writing a resume for a job where work
experience of the role is important, you can apply the sample hotel storekeeper
job description provided above in making the professional experience section of
the resume.
You can apply the hotel storekeeper duties and responsibilities
in the job description example above in highlighting the functions you
performed or are performing in the role in your resume’s work or professional
experience section.
Job Description for Storekeeper
Position Title: Storekeeper
/ Store Attendant
Reports To: Purchase Manager /
Store Manager
Position Summary:
The storekeeper in the hotel has
the main responsibility to receive, store and issue supplies and equipment for
the day to day hotel operations. Work closely with purchasing department,
ensure cleanliness of all work areas, keeping storage and receiving areas clean
and tidy at all times.
He/she also verifies that all supplies and goods received are
listed on requisitions/orders and the delivery challans, invoices are
checked and filed in the appropriate folder. Maintains par stock,
inventory and stock records every month and compiles records of
expenditures/consumptions etc.
Storekeeper Duties and Responsibilities:
- Receive
and forward all goods and deliveries in and out of the hotel to the
correct point of contact/storage area.
- Able
to follow standards for issuing and receiving stock within the store's
area of operation.
- Monitor
and take inventory on regular basis to compile orders based on par levels
or needs.
- Maintain
clear and organised records to ensure all reports and invoices are filed
and stored properly.
- Monitor
PAR levels for all food items to ensure proper levels.
- Responsible
for storage of both food & beverage and operational stock.
- Responsible
for the day-to-day check on the storage facilities for upkeep and hygiene.
- Responsible
to verify all goods arrived as per the agreed purchase, delivery note and
agreed quantity has been received.
- Refuse
acceptance of damaged, unacceptable, or incorrect items.
- Ensure
cleanliness of all areas, keeping storage areas clean & tidy and in
strict compliance with hygiene regulations.
- Ensure
all store requisitions are signed by concerned Department Heads (HOD’s)
and approved by FC/GM depending upon the hotel's operations procedure.
- Ensure
the quantity requested and the quantity issued always matches.
- Ensure
store requisition form is signed by the person collecting the goods and
enter into the Inventory/Materials Management System.
- Post
all invoices using the MMS - Material Management System.
- Conduct
inventory audits to determine inventory levels and needs.
- Conduct
physical stock audits on a regular basis as advised by the Financial
Controller (FC) and the physical count to be tallied with the
inventory count from the MMS - Material Management System.
- Any
differences between the manual count and MMS software have to be
investigated and the information to be given to the Finance Department.
- Assist
the Accounts Payable Clerk / payable assistant in finding out any
cost discrepancies.
- Complete
requisition forms for inventory and supplies.
- Extend
all requisitions on a daily basis and update the inventory management
software/system.
- Work
closely with Purchasing to order and receive items and equipment.
- Troubleshoot
any vendor delivery issues and oversee/follow up on the return process.
- Follow
up on documentation of after-hours issues ensuring it is in accordance
with established internal controls and procedures.
- Adhere
to all Health and Safety procedures particularly relating to food and
beverage items.
- Ensure
uniform and personal appearance are clean and professional.
- Speak
with others using clear and professional language.
- Keep
accurate recordings of all incoming and outgoing goods.
- Notify
the store manager/supervisor of any low stock levels.
- Identify
and report any slow-moving items to avoid over purchasing.
- Verify
and track received inventory and complete inventory reports and logs.
- Perform
any other duties as assigned by the management or supervisors.
Prerequisites:
- Positive
attitude and good communication skills.
- Flexibility
to respond to a range of different work situations.
- Ability
to work on your own or as part of a team.
- Have
a good eye for detail.
- Familiar
with Materials Management system (MMS).
- Familiar
with Inventory Management Software.
- Must
have basic computer skills for the day to day operation.
HOTEL STOREKEEPER
Description:
Large cruise company is now searching for Hotel Storekeepers.
With thousands of items in food goods, furniture, linens, and more, the
Inventory team plays a key role onboard our ships. Some of the key
responsibilities of this team are: managing inventory levels and implementing
and executing inventory control processes and procedures. To join this team,
candidates should have previous experience in an inventory or logistics related
function. Attention to detail and the ability to work as a team are also
required
Responsibilities include (but are not limited to):
* Hotel Storekeeper is responsible to maintain all Hotel
Store within the Hotel Stores Department.
* Executes weekly inventories of Hotel Consumable, Chemicals,
Equipment and Uniform Stores.
* Hotel Storekeeper prepares all regular Hotel Consumable and
Chemical orders and submits these on time to Hotel Inventory Manager and the
Department head involved for review.
* Keeping track of uniform par levels, making suggestions for
future ordering to Hotel Inventory Manager and F&B Manager.
* Is in charge to prepare his Hotel Stores Areas in order to
maximize space for receiving products.
* During loading procedure the Hotel Storekeeper will ensure
that all products are being moved into proper storerooms within an acceptable
time frame.
* Hotel Storekeeper is in charge to cross check invoices and
actual deliveries of hotel consumable, chemicals, equipment and uniforms and to
prepare formal report on this to Hotel Inventory Manager.
* Hotel Storekeeper is in charge to enter all consumable,
chemicals, equipment and uniform requisition on daily base into electronic
inventory system and ensures the numbers entered are correct all the time.
* Hotel Storekeeper is responsible to review the on board
stock level for consumable, chemicals, equipment and uniforms, to ensure the
shortages are being reported in time in order to provide time for Department to
react if needed.
* Follows the internal requisition schedule based on length
of voyage and determine pick up time and location, made by Hotel Inventory
Manager.
* Issues our uniforms on crew sign on day, according to
schedule prepared by Hotel Inventory Manager, to all Departments on board,
following the company’s uniforms standards and procedures.
* Taking care and keeping track of used uniforms, prepares
weekly list of uniforms, which cannot be reused and making monthly inventories
for all uniforms inside the Hotel Storeroom.
* Keeps records for all issued uniforms and compares before
crew sign off date that all company’s uniforms have been returned to Hotel
Storeroom.
* Works in close co-operation with all Departments Heads and
keeps control over items in stock.
* Investigates any unusual shortages and reports it to Hotel
Inventory Manager.
* Calculates and ensures that all order forecasts and
projections are based on length of voyage and amount of guests carried for that
respective voyage.
* Monitors consumable, equipment, chemicals and uniforms
consumption on a cruise by cruise bases, prepares a weekly consumption report
and maintains a report of average consumption of each product.
* Ensures that slow moving item report, expiration date reports
and list of eventual shortages of products in the Hotel Stores are being
communicated with the Hotel Inventory Manager ahead of the time.
* Supervises and trains Assistant Hotel Storekeeper daily
bases.
* Operates forklift and other related equipment used in Hotel
Stores area.
* Reports immediately all damages, leakages and Stores
technical problems.
* Follows all companies Public Health standards and
Procedures.
* Follows all Hotel Stores Department policies and
procedures.
* Replaces Provision Master if needed.
* Comply with Company’s safety standards and procedures all
the time.
* Upon successful completion of the contract Hotel
Storekeeper has to compile a detailed handover notes. Handover notes are to be
signed by incoming and outgoing Hotel Storekeeper and Hotel Inventory Manager.
* Any additional duties delegated by Hotel Inventory Manager.
Requirements:
* Minimum 2-3 contracts completed on-board the cruise ships
as Hotel Storekeeper, F&B Storekeeper, Assistant Hotel Storekeeper or 2-3
years experiences as Hotel Storekeeper on land based Hotels.
* Degree in Hotel Management or related field from an
accredited college or university is preferred, although appropriate experience
or certificate is sufficient.
* Very good Knowledge of Hotel Store Products (consumable,
equipment, uniforms and chemical products).
* Good working knowledge of computers, ability to navigate
within variety software packages such as Excel, Word, PowerPoint and material
management systems.
* Experience on the Material Management Systems, preferably
Fidelio MMS or Crunch-time is a plus.
* Knowledge of Stores handling procedure with regards to
public health standards.
* Basic understanding of inventory and cost control
practices.
* Experience on storeroom/ warehouse/ retail operations, is a
plus.
* Ability to communicate professionally with other
departments and go-workers.
* Demonstrated aptitude for the management of a small close
knit team within
* Knowledge of principles and processes for providing
customer and personal service including needs assessment, problem resolution
and achievements of quality service standards.
* Ability to do hands on physical work.
* Flexible and able to work long hours under pressure and
handle the stress.
* Ability to apply customer service skills when interacting
with guests and coworkers.
* Ability to speak additional languages such as Spanish,
French, German, Italian, or Portuguese is an advantage.
* Required to speak, read and write in English in an Advanced
level in order to understand and interpret written procedures. This includes
the ability to give and receive instructions in written and verbal forms.
Storekeeper Job Description:
Storekeeper is a person who is responsible for goods in a store. Storekeeper is very important person for the store. He is the InCharge of store department and also responsible for store control. Storekeeper duties, responsibilities and salary is defined below.
Storekeeper Duties & Responsibilities:
Receive and forward all types of goods and deliveries in and out of the hotel to the correct point of storage area.
Follow all standards for issuing and receiving stock within the store's area of operation.
Monitor and take inventory on regular basis to compile orders based on par levels or needs.
Maintain clear and organized records to ensure all reports and invoices are filed and stored properly.
Monitor Periodic Automatic Replacement levels for all food items to ensure proper levels.
Responsible to verify all goods arrived as per the agreed purchase, delivery note and agreed quantity has been received.
Responsible for storage of both food & beverage and operational stock.
Responsible for the day to day check on the storage facilities of upkeep and hygiene.
Refuse acceptance of damaged, unacceptable, or incorrect items.
Ensure cleanliness of all areas, keeping storage areas clean & tidy and in strict compliance with hygiene regulations.
Ensure all store requisitions are signed by concerned Department Heads (HOD’s) and approved by FC/GM depending upon the hotel's operations procedure.
Ensure the quantity requested and the quantity issued always matches.
Ensure store requisition form is signed by the person collecting the goods and enter into the Inventory/Materials Management System.
Post all invoices using the MMS - Material Management System.
Speak with others using clear and professional language.
Follow up on documentation of after-hours issues ensuring it is in accordance with established internal controls and procedures.
Adhere to all Health and Safety procedures particularly relating to food and beverage items.
Conduct inventory audits to determine inventory levels and needs.
Assist the Accounts Payable Clerk / payable assistant in finding out any cost discrepancies.
Complete requisition forms for inventory and supplies.
Extend all requisitions on a daily basis and update the inventory management software/system.
Work closely with Purchasing to order and receive items and equipment.
Troubleshoot any vendor delivery issues and oversee/follow up on the return process.
Verify and track received inventory and complete inventory reports and logs.
Perform any other duties as assigned by the management or supervisors.
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