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Showing posts from November, 2020

Objectives-Hotel

  Objectives The objective for which the Association is established are : to plan, promote and protect by lawful means, the interests of the Hotel Industry (hereinafter called the "Industry") to secure for the Industry its due place in India's economy, and highlight its crucial role in the service of tourism industry; to help raise the standards, growth, efficiency and an image of the Industry both in India and abroad; to project the Industry's role as a contributor to employment generation, through expansion of services for domestic/export markets; to aim for globalisation of the Industry and its integration with the world economy in conformity with the national policies; to take up, consider and discuss issues of national and international importance affecting the Industry; to communicate with Industrial Associations, Chambers of Commerce and other commercial, industrial or public bodies, within and outside India and to concentrate on promotional measures for protec...

Objectives for a Hospitality Business

  Objectives for a Hospitality Business The hospitality business, encompassing both cozy bed-and-breakfasts and high-rise brand-name hotels, provides a warm welcome, comfortable accommodations and friendly service. Travelers have choices and look for the best experience at a reasonable price. To win repeat business from loyal customers, hospitality providers must set challenging yet realistic objectives, supplying the training and resources for service providers to meet their objectives and exceed guest’s expectations. Customized Service In “The Little Golden Book of Rules,” Dale Carnegie stated: “Remember that a person’s name is to that person the sweetest and most important sound in any language.” An objective of the hospitality business is to provide personalized service, using technology to capture guests’ preferences in rooms, pillows, amenities and other conveniences. Recalling a guest’s name -- using it at check-in and throughout his stay -- makes him feel comfortable ...

Banquet Sales Manager Job Description

  Banquet Sales Manager Job Description Banquet Sales Manager Job Profile and Description If you are planning to hold a wedding reception, a debut dance party, a company anniversary bash or any celebration for a special occasion in a hotel or resort, you’d be dealing with the Banquet Sales Manager. Tasked to maximize sales of hotel services to patrons outside of rooming accommodations, the Banquet Sales manager design and package hotel products for using its functions rooms to host banquets and special events. Banquet Sales Manager Duties and Responsibilities Coordinate event requirements with appropriate hotel departments like catering and kitchen staff, facilities maintenance, audio-visual logistics group, etc. to ensure they all work together for the event. Meet and discuss with clients on the specifics of the event including the date and time, logistical requirements (audiovisual facilities, stage equipment, lightning, lectern, dressed-...

Job Description for Conference and Events Sales Manager

  Job Description for Conference and Events Sales Manager Position  Title: Conference Sales Manager / Event Sales Manager Reports To: Director of Sales / Sales Head Position Summary: Solicit Future conference business for  hotels  in assigned market areas. Maintain and exceed sales targets defined by the management. Also able to work under pressure, meet deadlines and achieve daily targets, whilst offering a very high level of Customer Service. Additionally Work directly with key decisions makers from Corporate, negotiating rates and confirming their  accommodation , meetings and events. Conference Sales Manager Duties and Responsibilities: Receiving, handling and converting Meetings, Events and Group enquiries. Planning events in conjunction with the client. Presenting and Selling available and suitable  banquet  / event options to the highest possible standard. Contact Meeting Planner by mail, telephone,...

Hotel Operations Manager Job Duties and Responsibilities

  Job Description For Hotel Operations Manager POSITION  TITLE:  Operations Manager REPORTS TO:  General Manager / Area General Manager / Regional General Manager POSITION SUMMARY: Operation Manger should have an excellent level of commercial awareness, who can build and maintain relationships with internal and external  guests . Also responsible for highlighting  short /medium/long-term issues to the General Manger / Cluster General Manager and to help formulate solutions. The Operations Manager is also required to assist in the preparation of the annual budgeting and monthly forecasting processes. OPERATIONS MANAGER DUTIES AND RESPONSIBILITIES: Fully responsible for all aspects of all departments. Support and work with all Head of Departments in all aspects of running this  hotel . Ensure the premises are in operative condition as per category of the unit to receive & serve the guests. Conduct regula...